Meet AFT’s New Website Assistant
Finding answers about trusts, Medicaid eligibility, and planning for the future can feel overwhelming. That’s why Alabama Family Trust is excited to introduce a new feature designed to make information more accessible for families and professionals across Alabama.
Introducing the AFT Website Chatbot
Visitors to the Alabama Family Trust website can now access a new chatbot that helps answer common questions about our services, trust options, eligibility, documents, and resources.
Whether you’re a parent planning for a child with disabilities, an adult child helping an aging parent, or a professional assisting a client, the chatbot provides another way to quickly find information and navigate the website.
Built Around Real Questions
One of the most valuable features of the chatbot is its ability to help us understand what information families are searching for most often.
Over time, those insights will help Alabama Family Trust continue improving website resources, educational content, and frequently asked questions so we can better serve families throughout the state.
Available Anytime
While our staff remains available to assist families personally, the chatbot offers an additional resource available 24 hours a day, 7 days a week.
Whether you’re exploring options for the first time or looking for a specific document, help is now just a click away.
Try It Today
Visit the Alabama Family Trust website and look for the chat icon in the corner of the screen.
We’re excited to continue investing in tools and resources that make planning easier and help families access the information they need with confidence.
Visit us at www.alabamafamilytrust.com.
